Customer care

Shipping

Posters are made to order, reviewed before fulfillment, and shipped with tracking once production is complete.

Where we ship

Frame & Field currently ships within the United States. We are keeping launch shipping narrow so production, tracking, and customer support stay reliable.

Timing

Most posters need 2 to 5 business days for production before the carrier transit window begins. Standard shipping is shown at checkout as an estimated 5 to 9 business days after shipment.

Rates

Standard shipping is $8.95. U.S. orders over $90 ship free.

Tracking

The checkout email is used for order and shipping updates. A shipping update follows when the order is approved, produced, and handed to the carrier.

Address changes

If an address needs to change after checkout, email support@framefieldprints.com as soon as possible. We can help before production or shipment begins, but we cannot guarantee changes after an order moves forward.